Shipping policy
We aim to dispatch all orders within 1–3 business days of payment confirmation.
Delivery Times
- Australia: 8–10 business days via DHL Standard
- New Zealand: 10–12 business days via DHL
Delivery times are estimates and may vary due to carrier delays or customs processing.
Shipping Costs
- Australia: $15.00 AUD (free for orders $200.00 and over)
- New Zealand: $30.00 AUD
Tracking
Once your order is dispatched, you'll receive a confirmation email with tracking information.
Customs & Duties
New Zealand orders may be subject to customs fees or import duties. These are the responsibility of the customer.
For any shipping enquiries, please contact us at hello@monlaisle.com.