Shipping policy

We aim to dispatch all orders within 1–3 business days of payment confirmation.

Delivery Times

  • Australia: 8–10 business days via DHL Standard
  • New Zealand: 10–12 business days via DHL

Delivery times are estimates and may vary due to carrier delays or customs processing.

Shipping Costs

  • Australia: $15.00 AUD (free for orders $200.00 and over)
  • New Zealand: $30.00 AUD

Tracking

Once your order is dispatched, you'll receive a confirmation email with tracking information.

Customs & Duties

New Zealand orders may be subject to customs fees or import duties. These are the responsibility of the customer.

For any shipping enquiries, please contact us at hello@monlaisle.com.