Refund policy

We want you to love your Monla Isle purchase. If you're not completely satisfied, we're here to help.

Returns

To initiate a return, please contact us at hello@monlaisle.com within 14 days of receiving your order. We'll respond with return instructions and a return address.

Items must be returned in their original condition — unworn, unwashed, and with all tags attached.

Refunds

Once we receive and inspect your return, we'll notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days.

Exchanges

We're happy to exchange items for a different size or colour, subject to availability. Please contact us at hello@monlaisle.com to arrange.

Return Shipping

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

Non-Returnable Items

Sale items and gift cards are non-returnable.